Privacy Policy

Effective Date: August 26, 2026

Experienced Plumbing, LLC respects your privacy. This Privacy Policy explains how information submitted through experiencedplumbingkzoo.com may be collected, used, and handled when you request plumbing services, contact our business, or apply for employment.

Information We Collect

When you voluntarily submit information through our website, we may collect information such as your name, telephone number, email address, city, property type, requested plumbing service, project or problem description, and other information you choose to provide.

Service request forms may also allow you to upload photographs related to a plumbing issue or project.

Employment applications may include your name, telephone number, email address, city, position of interest, years of experience, licenses or certifications, employment-related experience, and an uploaded resume.

How We Use Your Information

Information submitted through the website is used to respond to service requests, communicate with customers, evaluate plumbing projects, schedule or coordinate services, respond to general inquiries, and review employment applications.

We do not sell personal information submitted through our website.

Photos and Uploaded Files

Photos submitted through a service request are used to help Experienced Plumbing better understand the reported plumbing issue or project. Resumes and other employment-related files are used for recruiting and employment consideration.

Please do not upload information that is unrelated to your service request or employment application.

Website and Email Service Providers

Experienced Plumbing uses third-party technology providers to operate its website and business communications. Website hosting, security, form processing, and related infrastructure may be provided through Cloudflare. Business email and form notifications may be processed through Microsoft 365 and Microsoft services.

These providers may process information as necessary to provide their respective services and maintain the security and operation of the website.

Website Security and Spam Prevention

We use security measures intended to protect our website and forms from spam, abuse, and automated submissions. This may include Cloudflare Turnstile and other security technologies that process technical information such as browser, device, network, or request information for security purposes.

Information Sharing

Information may be shared internally with Experienced Plumbing owners, employees, administrative staff, or other authorized personnel when necessary to respond to a service request, conduct business operations, or review an employment application.

Information may also be disclosed when reasonably necessary to comply with applicable law, legal process, or legitimate security concerns.

Information Retention

Information may be retained for as long as reasonably necessary to respond to requests, provide services, maintain appropriate business records, evaluate employment applications, resolve disputes, protect the business, or meet applicable legal obligations.

Your Choices

You are not required to submit information through the website. Customers may contact Experienced Plumbing directly by telephone if they prefer not to use the online service request form.

Children's Privacy

This website is intended for customers and employment applicants and is not directed toward children under 13. We do not knowingly request personal information from children through our service or employment forms.

Changes to This Policy

Experienced Plumbing may update this Privacy Policy as its website, services, or business practices change. Any updated version will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or information you submitted through the website, contact:

Experienced Plumbing, LLC
3715 E. Main Street, Suite F
Kalamazoo, MI 49048

Phone: (269) 270-3838
Email: [email protected]